Privacy Policy

The information on this website is provided as a courtesy by AIS™. It is designed for educational purposes only and is not to be construed as medical advice nor should it be used for diagnostic purposes. Information on our Site cannot replace nor is it intended to serve as a healthcare provider-patient relationship. You must always consult with a professional for diagnosis and treatment for specific health problems. If you feel you have a health problem, please consult a qualified medical professional.

Call 911 in the Event of Any Medical Emergency!

This Privacy Policy governs the manner in which Advanced Infusion Solutions™ (AIS) collects, uses, maintains and discloses information collected from Users (each, a "User") of the website ("Site"). This Privacy Policy applies to the Site and all products and services offered by Advanced Infusion Solutions (AIS).

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identifiable information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system, the Internet service providers’ utilized and other similar information.

Web Browser Cookies

Our Site may use "cookies" to enhance User experience. The User's web browser places cookies on the User's hard drive for record-keeping purposes and sometimes to track information about them. The User may choose to set one's web browser to refuse cookies or to alert him or her when cookies are being sent. If one does so, note that some parts of the Site may not function properly.

How We Use Collect Information

AIS collects and uses Users' personal information for the following purposes:

  • Improving Customer Service
    User information helps AIS more effectively respond to one's customer service requests and support needs.
  • Sending Periodic Emails
    Email address Users provide will only be used to respond to their inquiries, and/or other requests.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding Visitors and Users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third Party Websites

Users may find advertising or other content on our Site that links to sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Compliance with Children's Online Privacy Protection Act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we know are under 13, and no part of our website is structured to attract anyone under 13 years of age.

Information Voluntarily Provided by You

In the course of using this Site, the User may choose to provide us with information to help us serve their needs. For example, one may send us electronic mail (through a mailer or a web form) to request information, sign up for a mailing list or send us one's address so we may send an application or other material. Any personally identifiable information the User sends us will be used only for the purpose indicated. Requests for information will be directed to appropriate staff to respond to the request, and may be recorded to help us update our Site to better respond to similar requests. We will not sell, exchange or otherwise distribute any User's personally identifiable information without one's consent, except to the extent required by law. We do not retain the information longer than necessary for normal operations. Each web page requesting information discloses the purpose of that information.

If the User does not wish to have the information used in that manner, one is not required to provide it. Please contact the person listed on the specific page, or listed below, with questions or concerns on the use of personally identifiable information.

Legal Disclaimer for Website Content

Information on this website is provided for information purposes only. Any medical information from this website should be reviewed with an appropriate healthcare provider to determine its relevance to one's particular condition. Great care has been taken to maintain the accuracy of the information on this Site;however, AIS and our employees are not responsible for errors or any untoward consequences.

AIS further disclaims any liability whatsoever for any information documentation, programs, software or other material ("information") which is or may become a part of this Site; and does not warrant or guarantee that the information will not be offensive to the User. The medical information presented on these pages cannot and should not substitute for the advice and counsel of the User's personal provider. The User is hereby put on notice that by accessing and using this Site, the User assumes the risk that the information and documentation contained on this Site may be offensive, inaccurate and/or incomplete, and/or may not meet the needs and requirements of the User.

The entire risk as to use of this Site is assumed by the User. By using this Site or copying any software found on or via this Site, the User agrees to abide by the federal copyright laws and all other applicable laws of the United States and/or Mississippi as well as the terms of this disclaimer. AIS shall have the right to terminate the User's privilege of use immediately by written notice upon User's breach of or non-compliance with the foregoing. The User may be held legally responsible for any copyright infringement that is caused or encouraged by failure to abide by the terms set forth herein.

Changes to this Privacy Policy

AIS has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. The User acknowledges and agrees it is the User's responsibility to review this privacy policy periodically and become aware of modifications.

Acceptance of these Terms

By using this Site, the User signifies acceptance of this policy. If one does not agree to this policy, please do not use our Site. The User's continued use of the Site following the posting of changes to this policy will be deemed one's acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

Advanced Infusion Solutions (AIS)
623 Highland Colony Parkway
Ridgeland, Mississippi 39157

601.988.1700 Phone
601.988.1701 Fax
877.443.4006 Toll-Free
888.298.2220 Toll-Free Fax

This document was last updated on May 27, 2015.

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As a trusted partner, AIS™ is "Leading the Way in Intrathecal PainCare™" by providing patient-specific intrathecal medications in support of hospitals and providers and their patients with implanted pumps.